Splashtop personal linux8/13/2023 ![]() In order for Splashtop to function properly on macOS devices running Mojave and newer, the following applications must be listed and checked under System Preferences > Security & Privacy > Privacy in the following sections:.The RDP option must be enabled in the Remote control tools section of your security level.Refer to Enable the Splashtop Integration. The Splashtop Integration must be enabled.The device you wish to connect to must be online.However, when using this login method, data will not be tunneled through our secure connection and is therefore not supported by Datto RMM. If you would like to be able to configure your credentials from within the settings, we recommend that you use the installer provided by Splashtop. IMPORTANT If you already have an account with Splashtop, installing the Splashtop Streamer through Datto RMM will remove your ability to configure your Splashtop Business Account credentials from within the Splashtop Streamer menu. NOTE When the Splashtop Streamer is installed, its icon will be hidden on the device by default. Refer to Download a component in the legacy UI and Download a component in the New UI. Refer to Web Remote.Īlternatively, you can pre-install the Splashtop Streamer on Windows and macOS devices using the Pre-install Splashtop Streamer component from the ComStore. A confirmation dialog box will appear indicating that it may take a few moments for the Streamer to install however, you can also choose to connect to the device using Web Remote. When you connect to a device using Splashtop for the first time, the Splashtop Streamer will automatically be installed on the device. The Splashtop installer, that is, the Splashtop Streamer, makes it possible to view a device remotely. NOTE Also refer to Requirements in Connecting to a device using Splashtop. Secure connection: All ports are routed through our secure tunnel servers when the connection is initiated from a Datto RMM Agent.Copy/paste clipboard on Windows devices at login screen.Ability to enable blank screen remotely.Two concurrent connections to a single device.Multiple user (Terminal Server) support and multiple monitor support.Retina display support: The use of Splashtop gives remote takeover ability to retina display devices, as well as the ability to take over macOS devices unattended.The Splashtop Integration offers the following benefits: ![]() Splashtop deployment works by utilizing a server and a viewer application or, in Splashtop terms, a Streamer for the remote side and a Client for the viewing side. The Splashtop Integration allows Datto RMM users to remotely access computers using Splashtop technology. Splashtop is a leading screen share application that provides fast and smooth remote connection to computers from various devices. NAVIGATION New UI > Setup > Integrations About Splashtop SECURITY To access the Splashtop remote tool, refer to Remote control tools. SECURITY To enable the integration, refer to Setup > Integrations in Permissions.
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